Google is testing an innovative tool called the Google Ask for Me feature that allows AI to call businesses on your behalf. This feature helps users get information about services, pricing, and availability without making phone calls themselves. Currently, it is in the testing phase and available through Google Search Labs for select users on desktop and mobile. In this article, we will look at how this Google Ask for Me feature will help the business and customers.
What is the Google Ask for Me Feature?
The Google Ask for Me feature is an experimental AI tool that allows Google’s chatbot to contact businesses for you. Instead of calling a shop or service provider yourself, you can let AI handle the conversation and provide you with the details you need. This feature is currently available to selected users in the U.S. who sign up for Google Search Labs on Android and iOS devices.
How Does It Work?
Once enabled, the Google Ask for Me feature becomes part of Google Search. When users look for a service like an auto repair shop or nail salon, a special card appears with an option to let Google make the call. Tapping the ‘Get Started’ button opens an interface where users can select the service they need, such as oil changes, tire rotations, or appointment availability.
Google then asks for more details, like the type of car for repairs or preferred appointment times. After collecting the necessary information, the AI calls the business using natural language processing to ask questions and gather details. Within about 30 minutes, users receive a report via SMS or email with the requested information.
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Who Can Use It?
Right now, the Google Ask for Me feature is only available for selected users who have enrolled in Google Search Labs. Businesses that don’t want to receive automated calls can disable them through their Google Business Profile settings. Google has also implemented call limits to prevent overwhelming businesses. Google is gradually rolling out the feature and may expand it to other services in the future. Users need to sign up for Search Labs and activate it within their Google Search app to try it.
Why is This Feature Useful?
The Google Ask for Me feature saves time and effort by handling calls for you. Whether you’re busy or simply prefer not to make phone calls, this tool gathers all the details you need without you lifting a finger. It’s another step towards AI making daily tasks more convenient.
As AI technology continues to evolve, features like Google Ask for Me will make interacting with businesses smoother and more efficient.
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