TELUS International (Cda) Inc. (TIXT) Q4 2024 Earnings Conference Call Transcript

TELUS International (Cda) Inc. (NYSE:TIXT) Q4 2024 Earnings Conference Call February 13, 2025 10:30 AM ET

Company Participants

Olena Lobach – IR
Jason Macdonnell – Acting CEO, COO and President, Customer Experience
Tobias Dengel – President of Digital Solutions
Gopi Chande – CFO

Conference Call Participants

Stephanie Price – CIBC
Puneet Jain – JPMorgan
Cassie Chan – Bank of America
Aravinda Galappatthige – Canaccord Genuity
Divya Goyal – Scotiabank
Maggie Nolan – William Blair
Suthan Sukumar – Stifel

Operator

Good day. Welcome to TELUS Digital’s Q4 2024 Investor Call. I would like to introduce your speaker, Olena Lobach. Please go ahead.

Olena Lobach

Thank you, Karl. Good morning, everyone. Thank you for joining us today for the TELUS Digital fourth quarter 2024 Investor Call.

Joining our call will be Jason Macdonnell, our Acting CEO, COO, and President of Custom Experience. Tobias Dengel, President of Digital Solutions, and Gopi Chande, our CFO. We’ll begin with Gopi providing a brief financial overview and our outlook. Jason and Tobias will then offer operational and strategic highlights before we open the call for questions.

You can find our cautionary statements and information on non-GAAP measures used during today’s call in the earnings release issued this morning and regulatory filings available on SEDAR+ and EDGAR.

With that, I will pass the call over to Gopi.

Gopi Chande

Thank you, Olena, and good morning, everyone. I will speak to the 2024 Q4 and full-year financial performance before I review our 2025 outlook.

In the fourth quarter, TELUS Digital showed stabilization in operations and financial performance. Revenue of $691 million was up 5% from the previous year and steady year-over-year. For the full-year, we generated revenue of $2.7 billion, a decline of 2%, however, delivering year-over-year stabilization in the second half. Excluding the impact from a leading social media network client, our full-year revenue was comparable to that of

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